How you interact with people goes a long way in determining how frequent they come back and how many more come with them. Communication between yourself and your clients is detrimental to your business; in most cases, it can either make your business or break it. In a team scenario within a beauty salon, as a leader, a lot is expected from the people who look up to you. Are you the type of person who looks at a job done and spit on it or you will point out where the issues are and assist in sorting them out? These qualities go a great way in building not only your career but also the raise the stakes of the business, and if you want your business to succeed it’s essential, you have a good leader sorted.
How does being an approachable team leader benefit everyone around you?
· Great quality output
The main reason for working as a team is to improve the quality of production and service. As a team leader, this is one of the most important aspects that you should consider. Being approachable makes this possible. Your fellow team members can come to you for a quality check or ask you questions when the need arises. In a make-up salon, for example, a team working towards building an online presence for themselves within the businesses social media channel will regularly consult each other on the interaction their posts are gaining and whether it is translating into the salon or not. The collaboration with the team leaders eases their work and removes part of the frustration that comes with it.
· Boosts and encourages creativity
An approachable team leader has the capability of fostering creativity within the team. Before the start of a day, the group meets to set goals and discuss the best way to approach it and tackle the challenges that come along. There is a bridal party coming in for a trial of pre-wedding make up, and it is at this point that a leader encourages all ideas and puts into consideration all the thoughts that go with it. The members will feel motivated to give their thoughts and ideas thus coming up with great ways and ideas, from which the bride will get to choose. A good team leader will ensure the bride feels comfortable and that there is constant communication discussing the wants and needs for her wedding day.
· Increases communication
Human nature is tailored in a manner that we tend to repel an unapproachable character. A person who communicates coldly or is easily shuns and puts off any attempt of conversation will be set aside. A team leader with this trait will lead to poor communication; thus the task at hand will not be done to perfection. It is easier to start a conversation with an approachable team leader. A team member will also confide in the leader in matters that affect other aspects of life and not necessarily issues relating to work. This way, the leader can assign tasks and know how to deal with each person.
· Manages conflicts efficiently
Having a difference in opinion in a team is normal. However, a good leader knows how to tackle the matter diligently to avoid taking sides and ensure there is a good relationship among the team members. The conflict sometimes may arise in other areas that do not concern the job at hand and tend to harbour the misunderstanding even in job situations. An approachable leader will listen to both parties and find a solution that will cater for both parties involved. If necessary, the leader can dismiss a member to ensure that the unity of the team is not interfered with by the conflict.